What You will Learn From This course

Course Outcomes:

• Define and clarify the etiology and goals of communication in healthcare.
• Describe key components of effective communication.
• Identify barriers to communication and propose solutions.
• Develop applied skills for effective communication in patient care.
• Understand the impact of internal and external behaviors on communication.
• Recognize the role of non-verbal communication in patient interactions.
• Apply strategies to optimize communication for better healthcare outcomes.

Course Curriculum

Requirements

Course Requirements:

1. Basic understanding of healthcare practices.
2. Access to course materials (online platform or printed resources).
3. Active participation in discussions and exercises.

Description

This course explores the critical role of communication in healthcare settings, aiming to improve the interaction between healthcare workers and patients. It begins with a definition of communication, its etiology, and its goals in the healthcare context. Learners will study the main components of effective communication and acquire practical skills for enhancing communication in patient care. The course also delves into common barriers to communication, including non-verbal cues and internal/external factors, and provides strategies for overcoming these challenges. By the end of the course, healthcare workers will be equipped with the knowledge and tools to optimize communication and improve patient outcomes.

Instructor Profile

HealthEdu

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